@joanna Thank you. I got cross with a Genius about this a month or so ago. I booked an appointment & filled in the form, saying I needed a new battery. When I turned up, the Genius said, “You need a new battery. We don’t do them any more.” I asked why they couldn’t have saved us all the time and bother by letting me know that before I trekked into the shop & he said it’s because they’re too busy. Still B always enjoys visiting the Apple shop.
// @kdfrawg @c
